CUSTOMER SERVICES:
Since founding the original NW antique mall in 1982, we've grown to offer collectors the wares of 500 dealers in several locations, located within an hour's drive of 90% of Western Washington and Oregon residents.
 
*Request List:XXXXXXXX Customers who can't find what they are seeking fill out the "request" portion of our mailing list card or e-mail us through the request area of our website .  We regularly notify collectors by mail (and e-mail) when requested merchandise arrives.  Pattern matching is offered too.
*Antique Quarterly:XXXXX 60,000 customers who have signed our mailing list receive a free issue of our in-house Antique Quarterly, our newspaper dedicated to antiques and collecting.  If a customer would like to receive all mailings, a 2 year first-class subscription is $5.00.  Our mailing list is confidential and not allowed for use by anyone else.
*Collector's Bookstore:XXXX The largest NW selection of collectors' reference books makes it easy for you to research your favorite collection and learn more about items offered in the mall. Now our inventory of books is searchable (and for sale!) online too (see bottom of home page).
*Mail Order:XXXXXXXXXX We routinely ship antiques to various parts of the country.  If you're purchasing goods from an inventory list or magazine ad, or simply prefer to have purchases shipped, professional packing and shipping is available at extra cost.
*Myantiquemall.com:                           Pictures and descriptions for a growing list of antiques and collectables give collectors from around the world the chance to view unique and high end items for sale in our malls.  Sales have been made to all fifty states as well as to many other countries.
*Guarantee of Authenticity: We're the first to admit that we don't know everything!  Should your purchase prove to be a new reproduction or misrepresented as to condition or origin, we'll gladly refund your purchase.  Requests for refund must be accompanied by merchandise tag, receipt, and documentation (or resource) contesting authenticity.
*Layaway: XXXXXXXXXXXXXXX A minimum $50.00 purchase from an individual dealer may be paid in 3 equal monthly installments; 1/3 down at time of purchase, 1/3 at end of 30 days, the final 1/3 at the end 60 days.